It may take 4-6 weeks to Port your existing landing phone number to NBN VoIP service.
We provide a temporary VoIP phone number that can be used as soon as you have a working NBN internet service.
Once you have confirmed your VoIP device is working with the temporary VoIP phone number provided we will start the porting process.
If the porting process is started prior to having a working internet service you maybe without a working phone service at your premises, this is why we have implemented the above porting process.
Terms and Conditions:
- All plans have NO contract term and are offered on a month-to-month. The minimum charge is the first month plan fee.
- IF MODEM is chosen
- When an order is processed, a payment will be taken for cost of the modem. The order will NOT progress until payment is successfully processed.
- IF "Bring Your Own" modem is chosen:
- When the order is processed, payment will be taken for the first month's plan fee in advance. The first invoice that you receive will have a Plan Fee charge and a receipt for the value of the Plan Fee that has been debited from your Credit Card.
- The billing cycle will NOT start until the service is active.
- Billing is based on the anniversary date (connection date ) and 14-day payment terms are applicable.
- Payment must be via DIRECT DEBIT using Visa (no surcharge ), MasterCard (no surcharge ) or American Express (2.85% surcharge ) on all transactions. BPay or bank transfer options are NOT available.
- Invoice will be sent via email only.
- ALL plan fees are billed a month in advance.
- You can cancel your service at any time without any early termination fees.
- You must cancel prior to the commencement of the next billing cycle or you will be charged for another month's plan fee.
- There are no pro-rata plan fee credits or refunds for the unused period upon cancellation
By clicking on Complete Order you will be directed to a secure hosted payment page where you will be required to enter your credit card details.
Once we have confirmed that the service is available at your nominated address, payment will be taken, and you will be contacted by both SMS and Email.
- Monthly Data Allowance Unlimited
- Speed 12mbps/1mbps
- Local, National & Mobile Calls Unlimited
- Calls to 13/1300 Numbers $0.50c per call
- Contract Term No Contract
- No Modem/Router or VoIP Device? AC1600 Modem Router with VoIP / Voice Port $169